We’d love to hear from you!
Whether you have a question about a crochet pattern, need help with a download, or simply want to say hello, we’re here to help.
Customer Support
📧 Email: ijimies@gmail.com
Response Time:
We usually reply within 24–48 hours.
Common Questions
I can’t download my pattern
Please include your order number and we’ll help you as quickly as possible.
Do you offer refunds?
Due to the digital nature of our products, digital downloads are generally non-refundable. If you experience any issues, please contact us.
Can I sell finished items made from your patterns?
Yes! You may sell finished handmade items created from our patterns. Redistribution or resale of the pattern itself is not permitted.
Get in Touch
Use the contact form below and we’ll get back to you as soon as possible.
Thank you for supporting LuciaLoom ❤️