Terms of Service

Last Updated: October 14, 2026
Welcome to LuciaLoom (“we,” “us,” or “our”). By accessing or using our website located at https://lucialoom.com/ (the “Site”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using the Site or purchasing any digital products (such as crochet patterns, PDF guides, and woodworking plans).
If you do not agree to all of these Terms, you must not access or use the Site.

1. Acceptance of Terms

By accessing the Site, registering an account, purchasing digital downloads, or subscribing to our newsletter, you confirm that you are at least 18 years of age (or have legal parental/guardian consent) and that you accept and agree to be bound by these Terms and our Privacy Policy.

2. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the updated Terms on the Site, with the “Last Updated” date revised accordingly. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

3. Digital Products, Purchases, and Licensing

A. Digital Nature of Goods

All products sold on LuciaLoom are digital goods (such as PDF crochet patterns, sewing guides, and woodworking plans). No physical items or shipped goods are provided. Upon successful payment processing, you will receive access to download your files.

B. License to Use

When you purchase a digital product from us, we grant you a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only.
  • Permitted: You may print copies for your own personal use and create physical items from our patterns or guides for personal use or small-scale handcrafted gifts.
  • Prohibited: You may not share, distribute, resell, sublicense, rent, lease, or transfer the digital files (PDFs, templates, patterns) to any third party. You may not upload our digital files to public file-sharing networks, blogs, or forums, nor claim our designs or written instructions as your own.

4. Refund and Return Policy

Due to the instant, downloadable nature of digital products, all sales are final. Once a digital pattern or guide has been downloaded or accessed, we generally do not offer refunds, exchanges, or cancellations.
If you experience technical issues downloading your files or believe you received a corrupted file, please contact us promptly so we can resolve the issue and ensure you receive your purchase.

5. User Accounts and Security

If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials, password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.

6. Intellectual Property Rights

All content published on the Site—including but not limited to text, graphics, logos, images, digital downloads, pattern layouts, photographs, videos, and code—is the property of LuciaLoom or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. Unauthorized use of any material on the Site is strictly prohibited.

7. Prohibited Conduct

When using our Site, you agree not to:
  • Violate any applicable local, national, or international law or regulation.
  • Infringe upon the intellectual property rights or privacy rights of LuciaLoom or any third party.
  • Upload or transmit viruses, malware, or any other malicious code designed to disrupt, damage, or limit the functionality of the Site.
  • Attempt to gain unauthorized access to our servers, user accounts, or computer systems connected to the Site.
  • Use automated scripts, scrapers, or bots to harvest data from the Site without our express written consent.

8. Disclaimer of Warranties and Limitation of Liability

A. Disclaimer

The Site and all digital products are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or harmful components.

B. Limitation of Liability

To the fullest extent permitted by applicable law, LuciaLoom and its owners, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, data, use, or goodwill—arising out of or in connection with your use of the Site or purchase of any digital products, regardless of the legal theory.

9. Indemnification

You agree to indemnify, defend, and hold harmless LuciaLoom and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal and accounting fees) arising out of or in any way connected with your violation of these Terms or your misuse of the Site or purchased digital products.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the appropriate courts.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us via the contact form or newsletter messaging on https://lucialoom.com/.